Users matter. They matter a lot when it comes to user-centric identity. I think we as a community have a lot to work on in the UX (user-experience) department to figure out how to make all these protocols actually work for people (clearly the underlying architecture is there to do some cool stuff - what the 'stuff' is and how it actually works is the territory we are getting into.)
Cathy Sierra has this post "oops...we forgot about the users." up on actually listening to users. We can play
Related posts:
Unconference.net
