Saving the World with User-centric Identity.

Identity related issues at the bank...

So the day before I went away to Gnomedex I went to the bank. I took out money but foolishly forgot my bank card in the machine. I don't realize this until about 2 hours before my flight when I am travelling to the airport. I figure - hey there might be enough time for Brian to stop by the bank pick up my card and get it to me before i take off. He goes to the bank and they won't even talk to him about. (he and I share a joint savings account at this bank - they know he is my husband). This is really annoying. But hey 'security'. I figured they could call me on my phone number on the account or something to verify things but Brian doesn't even.

So while I am in the northwest I go to Washington Mutual and get cash out. I don't really call the bank cause I figure I can go and get my card from my local branch. I also want to keep using my credit card number (on the bank card) and do so to buy tickets etc. Today I am back and go and pay them a visit. They destroy the cards after like 2 days and they don't even keep a record of which ones they do that with. There computer system can't tell me if I actually did leave my card in the machine (are you kidding me!). If I report my card lost they will cancel the number meaning I can't use it again and be without 'a credit card number' for like 7+ days. I am leaving the country on Friday AM so I will be away for 2 weeks. 2 weeks with no credit card number. It really sucks.

A teller in Washington State said I could get an emergency card perhaps in 48 hours. The costumer service person in my bank this morning looked at me like I was from outer space when I suggested this idea. With these numbers so essential to our ability to do transactions in the world couldn't we have a way.

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Printed from: http://www.identitywoman.net/identity-related-issues-at-the-bank .
© Kaliya Young Hamlin 2012.

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